jeet7 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how jeet7 ("jeet7", "we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("Player", "User", "you") who access or use the jeet7 online betting and casino platform at jeet7.io (the "Platform"), including all related mobile and web applications.

jeet7 is committed to handling your personal data with the highest standards of care, transparency, and security. We recognise that trust is the foundation of our relationship with players across Bangladesh, and this Policy reflects that commitment in plain, accessible language.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of the jeet7 Terms & Conditions. If you do not agree to the practices described herein, you should not use the Platform.

2. Personal Data We Collect

jeet7 collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity Data

• Full legal name (as it appears on your national identity card or passport);
• Date of birth (used for age verification — players must be 21 years of age or older);
• National Identity Card (NID) number or passport number, collected during KYC verification;
• Profile photograph, where submitted as part of KYC documentation.

2.2 Contact Data

• Mobile phone number registered in Bangladesh (linked to your bKash, Nagad, Rocket, or Upay account);
• Email address, where provided during registration or support communications;
• City or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).

2.3 Financial Data

• Mobile wallet account identifiers (bKash, Nagad, Rocket, Upay) — account numbers associated with deposits and withdrawals;
• Transaction history, including deposit amounts, withdrawal amounts, dates, and payment method used;
• Account balance history and bonus allocation records.

2.4 Technical Data

• IP address at the time of registration and each subsequent login;
• Device type, operating system, and browser type;
• Session timestamps and duration;
• Geolocation data (country/region level), used to verify that you are accessing the Platform from Bangladesh.

2.5 Usage Data

• Games accessed, bet amounts, wagering patterns, and session activity;
• Pages visited within the Platform and navigation paths;
• Bonus offers viewed and claimed;
• Customer support enquiry history, including chat transcripts and email correspondence.

Data Category	Primary Purpose	Retention Period
Identity Data	Age verification, KYC compliance, fraud prevention	Duration of account + 5 years
Contact Data	Account management, support, marketing (with consent)	Duration of account + 2 years
Financial Data	Transaction processing, withdrawal verification, AML compliance	Duration of account + 7 years
Technical Data	Security, fraud detection, service improvement	13 months from collection
Usage Data	Platform improvement, responsible gaming monitoring	24 months from collection

3. How We Collect Your Data

jeet7 collects personal data through the following means:

• Direct interactions: Data you provide when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or respond to a survey or promotion;
• Automated technologies: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs (see Section 7);
• Payment service providers: Transaction confirmation data received from bKash, Nagad, Rocket, and Upay when you initiate a deposit or withdrawal;
• Identity verification services: During the KYC process, jeet7 may use third-party identity verification tools to cross-reference the documents you submit against authoritative databases.

4. How We Use Your Personal Data

jeet7 uses your personal data for the following purposes:

• Account management: To create and maintain your jeet7 account, authenticate your identity at login, and manage your preferences;
• Age and identity verification: To confirm that you are at least 21 years of age and that the identity you have provided is accurate and genuine;
• Transaction processing: To process deposits in BDT via your chosen mobile wallet and to facilitate timely withdrawals back to your verified payment account;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover attempts, and other security threats;
• Legal compliance: To fulfil obligations arising from applicable law, including anti-money laundering (AML) requirements and age verification mandates;
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling behaviour and to administer deposit limits, cooling-off periods, and self-exclusion requests made by players;
• Customer support: To respond to your enquiries, resolve disputes, and communicate important account-related information;
• Platform improvement: To analyse usage patterns and technical performance in order to improve the jeet7 Platform experience;
• Marketing communications: To send you promotional offers, bonus notifications, and news about new games or features — only where you have consented to receive such communications (see Section 12).

5. Legal Basis for Processing

jeet7 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the jeet7 Terms & Conditions, including account management, transaction processing, and KYC verification;
• Legal obligation: Processing required to comply with applicable laws, including identity verification, age verification, and anti-money laundering obligations;
• Legitimate interests: Processing necessary for fraud detection, security monitoring, platform improvement, and responsible gaming monitoring, where these interests are not overridden by your rights;
• Consent: Processing of your data for direct marketing purposes, where you have given explicit consent at registration or through your account settings. You may withdraw this consent at any time.

6. Data Sharing and Disclosure

jeet7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of third parties, strictly on a need-to-know basis:

6.1 Payment Service Providers

Transaction details are shared with bKash, Nagad, Rocket, and Upay to the extent necessary to process your deposits and withdrawals. Each of these providers operates under their own privacy policy and data protection obligations.

6.2 Identity Verification Partners

During the KYC process, identity documents may be shared with third-party verification service providers who assist jeet7 in confirming the authenticity of submitted documents. These providers are bound by strict data processing agreements.

6.3 Game Technology Providers

Certain technical data (such as anonymised session and gameplay data) may be shared with game software providers — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — for the purpose of game performance monitoring, fairness auditing, and dispute resolution. These providers do not receive your name, contact details, or financial data.

6.4 Legal and Regulatory Authorities

jeet7 may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities where required by law, court order, or where jeet7 reasonably believes disclosure is necessary to prevent fraud, money laundering, or harm to persons.

7. Cookies and Tracking Technologies

jeet7 uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:

• Essential cookies: Required for the Platform to function — these include session authentication cookies that keep you logged in during an active session. These cannot be disabled without affecting Platform functionality;
• Analytics cookies: Used to collect anonymised data about how players interact with the Platform, such as pages visited and session duration. This data is used solely for internal service improvement;
• Security cookies: Used to detect and prevent fraudulent activity, including unusual login patterns and suspicious transaction behaviour;
• Preference cookies: Used to remember your language and display preferences across sessions.

You may control cookie settings through your browser's privacy settings. Disabling non-essential cookies will not prevent you from using the Platform, though some features may function with reduced personalisation.

8. Data Retention

jeet7 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The retention periods applicable to each data category are set out in the table in Section 2 of this Policy.

Upon the closure of your jeet7 account, jeet7 will retain your data for the periods specified above to comply with legal obligations (such as financial record-keeping requirements) and to resolve any outstanding disputes. After the applicable retention period, data is securely deleted or irreversibly anonymised.

Where data is anonymised rather than deleted, the resulting anonymised dataset cannot be used to identify you and is therefore no longer considered personal data for the purposes of this Policy.

9. Data Security

jeet7 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:

• SSL/TLS encryption for all data in transit between your device and jeet7 servers;
• Encryption of sensitive data fields (including identity document data) at rest;
• Access controls ensuring that only authorised jeet7 personnel can access player records, with access limited by role;
• Regular security audits and vulnerability assessments of the Platform;
• Intrusion detection systems and real-time anomaly monitoring;
• Staff training on data protection obligations and security best practices.

While jeet7 takes every reasonable precaution to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your jeet7 login credentials and for notifying [email protected] immediately if you suspect unauthorised access to your account.

10. Exercising Your Data Rights

To exercise any of the rights described in the summary section of this page (access, rectification, erasure, restriction, portability, or objection), please contact jeet7 by email at [email protected]. Your request will be acknowledged within 48 hours and fulfilled within 30 days of receipt, subject to identity verification.

To protect your privacy and the security of your account, jeet7 will require you to verify your identity before acting on a data rights request. Verification may be carried out by confirming account details or by providing a copy of the identity document on file.

Where a request is manifestly unfounded or excessive (including repetitive requests), jeet7 reserves the right to charge a reasonable administrative fee or to decline the request, with written reasons provided to you.

11. Children's Privacy and Underage Players

The jeet7 Platform is strictly intended for adults aged 21 years and over. jeet7 does not knowingly collect personal data from individuals under the age of 21. If jeet7 becomes aware that personal data has been collected from an underage individual, that account will be closed immediately, all associated data will be deleted (subject to legal retention requirements), and any funds deposited will be returned where legally permissible.

If you have reason to believe that a person under the age of 21 has registered an account on jeet7, please notify us immediately at [email protected]. We treat reports of underage gambling with the highest priority.

12. Marketing Communications

jeet7 may send you promotional communications about bonuses, new games, seasonal offers (such as Eid, Pohela Boishakh, and BPL season promotions), and other platform updates — provided you have given your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may withdraw your consent to marketing communications at any time by:

• Updating your communication preferences in your jeet7 account settings; or
• Contacting jeet7 support at [email protected] with the subject line "Unsubscribe".

Withdrawal of consent for marketing communications will not affect your ability to use the Platform or receive essential transactional communications (such as deposit confirmations, withdrawal notifications, and security alerts). Transactional communications are sent on the basis of contractual necessity and cannot be opted out of while your account is active.

13. Changes to This Privacy Policy

jeet7 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or Platform functionality. When material changes are made, jeet7 will notify registered players via email or by a prominent notice on the Platform no less than 7 days before the changes take effect.

The "Last updated" date at the top of this Policy will always reflect the date of the most recent revision. We encourage you to review this Policy periodically. Your continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Policy.

14. Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or jeet7's handling of your personal data, please contact our support team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line: "Privacy Enquiry" or "Data Rights Request"
• Support Hours: 24 hours a day, 7 days a week, in English
• Response Time: Under 2 hours during peak Bangladesh Standard Time (BST, UTC+6) hours; within 48 hours for formal data rights requests

jeet7 is committed to resolving all privacy-related enquiries fairly and promptly. If you are not satisfied with our response, you retain the right to seek independent legal advice or escalate the matter to a competent supervisory authority in accordance with applicable law.